Account Manager

Account Manager – New York Office

Millennial Media is the proven leader in mobile advertising. With the largest mobile media audience in the U.S., Millennial Media uniquely offers brand advertisers the only set of specific, scalable audiences. Our ability to reach, target and engage consumers is unparalleled. As an innovative technology leader, our mobile decisioning, serving, and mediation platforms are powering some of the largest companies in the media business today. The company is committed to growing the mobile advertising marketplace by becoming the preferred partner to all advertisers seeking to reach mobile consumers, all publishers and developers seeking to maximize ad revenue, and all mobile operators seeking to further monetize their networks.  Millennial Media was named the 2010 OnMedia Top Private Company in Digital Media.

Millennial Media is a great place to work. We have a commitment to excellence in our field, an informal and fun environment and a core mission to bring out the best in our employees. We offer competitive compensation, an attractive stock option program, great benefits and a chance to truly impact the future of digital media. If you are up to the challenge, just let us know.

The Account Manager will be part of a sales team and responsible for coordinating the launch of advertising campaigns, managing client relationships through day-to-day contact with the client, looking for opportunities to up-sell and cross-sell clients, assisting with prospecting, and ensuring clients receive superior customer service. This individual will be involved in managing all aspects of campaigns in accordance with the goals and objectives of clients.

Essential Duties and Responsibilities:

• Coordinate with sales, product management and operations to provide information regarding the status of all campaigns and projects related to sales opportunities.
• Communicate with clients, operations and traffic to ensure timely and accurate campaign launch, delivery and invoicing.
• Work with operations team to monitor campaign delivery and contract compliance, ensuring full revenue delivery.
• Project-manage integrated, custom executions to ensure coordination across departments.
• Assist in the creation of media proposals and presentations.
• Load and launch campaigns and make creative changes and other optimizations.
• Identify ways to grow advertising revenue by collaborating with numerous internal departments (sales, product management, marketing and operations).
• Provide campaign reporting to sales and clients.
• Prepare strategies for up-selling and cross-selling existing clients.
• Perform other job-related duties and activities as requested.

Skills:

• Ability to learn basic sales skills through training and on-the-job experiences.
• Ability to work in a highly competitive sales environment.
• Thorough knowledge of PC applications and Internet.
• Ability to establish and maintain effective working relationships with managers, employees and external clients.
• Ability to maintain own work flow and meet deadlines.
• Ability to possess strong leadership, communication (both verbal and written), and customer service skills, and exchange information with others clearly and concisely.
• Ability to respond to frequent pressure to meet deadlines when work speed and sustained accuracy are paramount.
• Ability to respond to frequent demands of multiple customers (internal and external).

Education/Experience:

• Bachelor’s Degree
• 1-3 years of digital media experience preferred.

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