Careers
Account Manager
Department: Publisher Services
Reports To: Senior Vice President-Publisher Services
Position Purpose:
The Account Manager (AM) will evaluate supply needs for the network, with a heavy focus on small and medium tier publisher accounts support and day to day communications with both the publisher and the internal operations team. This position will assist these small and medium tier publishers with their implementation and integration into the company’s advertising network and will help the organization manage the day to day tactics in supporting the publisher account. In this role, s/he will perform in-depth exploratory analysis on the economics of inventory, and liaison with the publisher contacts to secure campaign approvals. Additional Account Manager (AM) duties include providing the company with the best ways to monetize, segment, and grow available publisher account revenues and, give recommendations and/or direction to the Advertising and Operations teams on CPM minimums or other unique deal parameters that impact the company and publisher’s ability to fill the inventory on hand.
The Account Manager will need to have a thorough understanding of optimization and use problem solving and analytical skills in order to determine the most effective means of increasing ROI for the company and the small and mid-sized publisher partners. Presentation of these findings will need to be prepared and delivered through both formal and informal self-generated reports and communicated via email, group meetings, and/or conference calls. In addition to weekly reports and daily updates, the Account Manager will need to provide monthly forecasting reports, status updates, and progress reports to relevant internal groups regarding publisher impressions, revenues and campaign approval terms. These reports will help identify growth opportunities and out of the box ideas, to help drive key business decisions.
The Account Manager will work most closely with internal groups such as with Sales, Technology, Finance, Operations and Product Management, and will have the responsibility of communicating with external clients as well. As a central point of communication, the Account Manager will help to coordinate efforts, streamline communication between teams and assist with the execution of suggested strategies, while at the same time ensuring publisher needs are met. S/He will also provide valuable insight on findings to key thought leaders. Additionally, this position will also help troubleshoot technical issues, secure campaign approvals, make recommendation to optimize, and overall maintain the delivery of campaigns within the allocated ad space.
- Excellent verbal, quantitative, and analytical skills
- Proven problem solving and critical thinking capabilities
- Process-oriented, with the ability to manage many tasks at once and prioritize most urgent needs
- Demonstrated ability to meet or beat assigned targets and deadlines consistently
- Experience developing relationships
- Strong interpersonal skill set
- Ability to use computer and spreadsheet apps, familiarity with Excel to analyze business results, generate reports and build presentations
- Comfort with working with numbers
- Excellent communicator
- Driven
- Self-motivated
- Passionate
- Organized
- Info-seeking
- Thrives in fast paced, energetic environment
- Bachelor's Degree or MBA